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AT&T advances Plano headquarters and Richardson call center expansion

AT&T received final site plan approval for its new Plano campus and secured a new economic development agreement to expand its Richardson call center operations.

Renata Ferris

September 22, 20262 min read

Corporate Campus Development - illustration, Jake Team LLC

AT&T has advanced two major real estate projects in the Dallas-Fort Worth suburbs, securing final site plan approval for its new headquarters in Plano and moving forward with a call center expansion in Richardson. These developments mark the next steps in the telecom company's shift away from its downtown Dallas base, a move it announced in January.

In Plano, the planning and zoning commission approved minor adjustments to the site plan for the 54-acre campus at 5400 Legacy Drive. The primary change involved switching a proposed drainage detention pond to box culverts, a modification required by city code. The commission voted 8-0 to approve the measure, which was the only significant alteration to the plans presented to the city council in May.

An engineering permit for the project has been filed and is currently under review.

The new campus is designed to include 2.3 million square feet of building space, excluding parking garages. Features of the site include a child care center, a pedestrian bridge, public green space, and a tower that could reach 280 feet. The tallest office building, excluding the tower, will be eight stories.

AT&T is required to spend at least $1.35 billion on construction and employ 10,000 full-time workers at the property. The company will occupy the headquarters for 25 years and receive a 65% property tax rebate on improvements starting in 2030.

The site, formerly home to Electronic Data Systems, is being prepared for construction after portions of the old campus were imploded last month. A KDC entity purchased the land from NexPoint affiliates in mid-May, with AT&T serving as the tenant.

AT&T CEO John Stankey has indicated the company could partially occupy the new campus by the second half of 2028, while its current lease at the Whitacre Tower in Dallas runs through the end of 2031.

Simultaneously, AT&T is expanding its presence in Richardson. The company plans to relocate and grow its call center operations at The Tower at Lakeside, a 16-story office building. The city and the tower owner, Provident Corp., recently reached a new economic development agreement to support this expansion, with city officials approving property acquisition and building modernization efforts last week.

Source: yahoo.com.

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Renata Ferris

Renata Ferris writes about community life, schools, public safety, and local events in Richardson.

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