Richardson residents are raising alarms about the noise generated by Amazon’s Prime Air drone delivery service, which has expanded to the area. While the autonomous aircraft can drop off eligible items like electronics and medications in under half an hour, the frequency of flights over residential zones has drawn complaints. Some neighbors have likened the sound to a loud swarm of insects.
City Manager Don Magner stated that local leaders have been working with Amazon to address the primary grievance: the noise. He noted that Amazon has expressed willingness to collaborate on solutions. However, Magner clarified that once the drones leave the ground, regulatory authority falls to the Federal Aviation Administration, limiting the city’s power to control airborne operations.
Amazon spokesperson Cait Freda described local feedback as largely positive, emphasizing that the company has engaged with residents and officials since before the launch. Some users, like resident Ryan Tennyson, appreciate the speed despite the noise. Tennyson suggested that, much like those living near train tracks or airports, locals may eventually acclimate to the new aerial traffic.